Dolphin House, London

Chichester Street, London, SW1V 3LX

Opened in August 2007, these well-equipped and serviced apartments are situated in a residential area of central London, set in 3.5 acres of idyllic gardens alo... more

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£ Rooms from £85 (≈ $150) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
9/10 Overall value for money
  • 9/10 Jean ( Mature couple) 

    from York , GB  on  June 5, 2008

    "This newly renovated hotel was a great find. We had a two room suite with a kitchenette for less than a minute room the night before in a Radisson across town. The location is great - quiet, near the river, with easy Underground access to everything. The executive lounge was pleasant and quiet with free wi-fi - a nice place to hang out in the late afternoon. The pool was a decent size. All in all, a great place to stay and a great value." (97159348)

    The size of the suite was excellent for the price and the executive lounge was very nice to relax in with free wi-fi as well.

    Continental breakfast was a bit basic and on Sunday, they had run out of several items as well making the choice quite limited. Coffee was weak. The construction site across the street was noisy during the day, but we weren't really there much anyway between 8-5 (and they did start the jackhammers at 8 even on Saturday!).

    4 of 4 people found this review helpful:

  • 8/10 Byron michael ( Group of work colleagues) 

    from Kingston 5 , JM  on  April 7, 2008

    "I enjoyed staying at the Dolphin House. It is located in a quiet, scenic neighbourhood and has on the premises all the facilities a business traveller would need. I plan to return there whenever I am in London" (97208564)

    The internet access and computers; the pillows and bed; the squash courts and gym

    the ongoing refurbishing work was a slight nuisance

    4 of 4 people found this review helpful:

  • 7/10 Fiona ( Young couple) 

    from Bangor , GB  on  August 21, 2008

    "must of been spoilt in other hotels as this one was bad" (107113652)

    breakfast place was a dissaster, that much we even skipped it on both nights after paying extra when booking.

    1 of 1 people found this review helpful:

  • 10/10 Carol ( Mature couple) 

    from Richmond , AU  on  April 20, 2008

    "We found the apartment a relaxing place to come back to after busy days of sightseeing. It was serviced daily and it was pleasing that, on arrival, a small hamper of items was provided so we didn't have to rush and and buy milk etc. to make a cup of tea. Also, having shops as part of the complex was convenient." (97615639)

    Very clean, comfortable, well appointed apartment with good quality fittings. Our room faced the courtyard so was very quiet and also captured the sun for a substantial part of the day.

    We had no complaints - all our needs were well provided for.

    7 of 8 people found this review helpful:

  • 10/10 Isabella ( Mature couple) 

    from Londonderry , GB  on  March 30, 2008

    "Room very spacious.Spotlessly clean.Recently renovated.Bedding design quality.Quiet no traffic noise.Convenient to underground and 8 minute walk to Victoria main line station.Staff very helpful and always a warm welcome into the hotel.Good leisure facilities." (97666259)

    Room very spacious.Spotlessly clean.Quiet no traffic noise.Convenient to underground and 8 minute walk to Victoria main line station.

    Shower could have been more powerful.Apt to hit one's head on ceiling above microwave.

    4 of 4 people found this review helpful:

  • 5/10 Anonymous ( Mature couple) 

    on  June 21, 2008

    "Despite the above we would be prepared to stay at the Dolphin again. We'd look more carefully at the rooms you provide. " (97899147)

    Excellent location. Quiet.

    Our room was unbearably hot with no airconditioning and because we were on the ground floor, we were unable to leave the windows open while we slept. The small fan was not sufficient to keep us cool. The room wasn't always cleaned properly.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Solo business traveller) 

    on  May 27, 2008

    Very clean, luxurious, well equipped

    Not sure about security!! there were too many doors with access to the outside world, anyone could have come in to the corridors

    2 of 2 people found this review helpful:

  • 9/10 Alastair ( Mature couple) 

    from Wareham , GB  on  May 28, 2008

    "Comfortable relaxing and a place I would readily revisit and would book as first preference on a return to London" (97326118)

    Customer service and facilities

    Complimetary breakfast was a bit meagre

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  April 30, 2008

    "Very good, recommended any day..." (97874685)

    Excellent value...excellent rooms, very friendly staff and good service. Location is perfect!

    Internet in the rooms never worked...

    4 of 4 people found this review helpful:

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  August 20, 2008

    tolle, große zimmer, modern eingerichtet

    sehr schlechtes frühstück. viel zu wenig tische für zuviele Gäste. Lange Warteschlange. Zudem schlecht organisiertes Buffet, Kampf um jede Tasse Kaffee, oft fehlten Teller, Buffet wurde nicht nachgelegt.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Young couple) 

    on  August 19, 2008

    very nice atmosphear, quiet, great location to visit London, perfect service at front desk and security

    coordination at the breakfast was chaotic, refused to have our breakfast after long waiting in line with no progress

    1 of 1 people found this review helpful:

  • 10/10 Kendal ( Young couple) 

    from Stamford , GB  on  February 22, 2008

    The rooms were very clean and well furnished. Lovely sitting room and great bedroom. Nice big bathroom too. My wife and I were sorry to leave.

    3 of 4 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  February 4, 2008

    Value for money

    Nothing

    2 of 3 people found this review helpful:

  • 4/10 Anonymous ( Solo business traveller) 

    on  April 27, 2008

    "See comments above - this was no better than 2 star accomodation. I have e-mailed them to complain and to date they have not even bothered to reply." (97945342)

    Convenience to where I was working and by London standards reasonably priced.

    Hot - no aircon., noisy and cramped.

    1 of 2 people found this review helpful:

  • 9/10 Nathan ( Solo leisure traveller) 

    from Shellharbour , AU  on  March 20, 2008

    "Overall it was a pleasant experience, good facilities, easy to get to. Internet charges for WiFI are excessive in Today's market." (97423420)

    Friendly, professional staff who made me feel welcome.

    Noise from hallway and other rooms constantly travelled easily making the room very noisy and hard to sleep.

    2 of 4 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  August 10, 2008

    "In general it was a good stay. Rooms were attractive and large enough for the visitors that came. The kitchenette was just what we needed. The location was convenient. Ancillary facilities were nice, and there were local places for drinks and local meals." (108067649)

    Good location. Nice renovation. Not a hotel, a residence. Nice facilities in the complex, pool, stores, fitness, garden. Near parks and the underground. Very courteous staff.

    No air conditioning! They were renovating the school accross the street, so it was a bit noisy with the windows open. The corridor was stifling hot. Online booking is a risk. You pay up front, before you see the place. If you dont like it can you get your refund?

    0 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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